"We've moved away from a curative approach to one that focuses on prevention and promoting mental well-being among our teams."

"Fun&Serious": BlaBlaCar's motto is a clear indication of the company's ambition to make work a space for both professional and personal fulfillment. We know that when you're not doing well in your personal life, it has an impact on your professional life, and vice versa", stresses Muriel Havas, Director of Work Environment. "Hence the importance of employees being fulfilled in each of these environments".

In 2022, the company therefore chose moka.care to help it promote mental well-being among its employees.

The challenges of the BlaBlaCar x moka.care partnership:

When BlaBlaCar set out to find a preventive mental health solution, it had four main objectives in mind:

1. Responding to and supporting employees in the face of changes in the workplace - and in particular the isolation that some people may feel as a result of teleworking. 

2. Support young parents at the turning point in their lives and careers represented by maternity or paternity leave.

3. Go beyond the logic of curation, of "repair", and really begin a preventive approach to mental well-being issues.

4. To be there for teams wherever they are in the world: in France, Germany, Poland, Spain, Ukraine or Brazil. 

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moka.care support for BlaBlaCar teams:

All employees have access to :

• 3 individual sessions with practitioners moka (psychologists, coaches, therapists) financed by BlaBlaCar
• the self-care mobile application, where members can consult articles, videos, breathing exercises and meditation audios to take care of their mental health at any time and at their own pace
• webinars led by practitioners moka on topics such as stress and burn-out prevention

BlaBlaCar has also organized more targeted group sessions to support certain teams. 

For example, the "Trust & Safety" team has to deal with delicate situations encountered by BlaBlaCar users on a daily basis. This team is, by its very nature, confronted with a high emotional load and people in distress. With moka.care, two workshops were offered to this team to help them better understand and deal with these situations. 

This comprehensive support enables everyone to be trained and feel better at work and at home. 

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Feedback from BlaBlaCar teams:

Although the partnership was launched just one year ago, feedback from the teams has been very positive, according to Perrine Labesse:

"Employees are very happy with this partnership and particularly value the quality of the moka practitioners with whom they can book one-to-one sessions." 

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